24 hours max. 100% Pro
Prices are tax included
We could show you a catalogue of 40 3D printers; however, we do not want to present a plethora of equipment solely to inflate the catalogue. On the contrary! We do the sorting for you. To best address to your additive manufacturing problems, the Makershop team strives to select only the best 3D printing equipment for every need (High volume, accuracy, versatility, etc.). And always at the best price!
We choose our products for their quality, performance, service life, ease of use and installation. All products presented on the website (equipment and consumables) have been tested and approved. We only offer products that have passed our tests, and we do lots of tests!
Our partners are among the world's biggest names in 3D printing: Ultimaker, Formlabs, 3D Systems, Zortrax, etc. These recognised brands ensure you have the best products at the best negotiated prices.
We are absolutely convinced that we are best placed to understand your needs and recommend the most suitable products. We are constantly developing our expertise through sustained monitoring of new 3D technology as well as the technical aspects of 3D printing, and daily 3D printing practice on the machines we sell.
We don't just "push boxes"! The team consists of enthusiasts and technicians who enjoy continually providing answers to all your questions.
This expertise ensures customer follow-up and advice suited to your needs in all circumstances.
We are also proud to provide professional After Sales Service that's efficient and ready to help. Our customers appreciate Makershop's after sales service and the technicians that work there, and they let us know every day (satisfaction rate > 94%). In addition, we offer a 14 day "moneyback" guarantee if the equipment does not meet your needs.
After sales service: A simple call or email and our after sales service will handle your request for products under warranty or not (on quotation). Give us your order number, we'll do the rest.
14 day "money back guarantee": Unsatisfied with your product? Have you changed your mind? We will refund your order. Only shipping costs remain at your expense. To request a product return, contact us.
At Makershop, we know that 3D printing can spark many questions. We support you through every step of your process. Our team members are trained to deal with all your problems, whether they are related to a purchase, management of your account, a shipment or any information what so ever. We guarantee a reply within 24 hours.
Advice: we will help you select the products that best meet your expectations and needs.
Support: Do you have a question about shipping? A question related to payment? Do you need a duplicate invoice? Our team will give you all the necessary information and documents as quickly as possible.
Responsiveness: we are available by telephone from Monday to Friday on +33 (0)9 72 57 34 94 (cost of a local call), or by email within 24 hours.
To adapt to individual needs, Makershop offers different shipping methods. Is your order above €100? Get free shipping with Mondial Relay! Do you have an urgent need? Place your order before 12 pm (noon), and you will receive it at your home the next day before 1 pm. More "traditional" modes of transport are also available for delivery within 72 hours.
You order will be delivered 1 to 3 working days after your order has been prepared (unless otherwise indicated or courier service) to the address specified by you. Makershop is able to deliver to any country. Simply request a quote.
Finally, upon shipment of your order, we will send you, by email, your shipment tracking number for live tracking of your parcel.
Payment security is central to e-commerce concerns. We absolutely do not keep any banking data and bank card payments are made directly on CIC bank's secure payment area. Makershop offers 2 payment methods so you can place orders with confidence.
Payment by bank card: CIC's payment page is secure and fully encrypted by 3D Secure and PCI DSS protocols as well as SSL encryption.
Payment by bank transfer: we provide our bank details so you can directly pay for your purchases.
Professionals, from all sectors and businesses of all sizes, account for most of Makershop's clientele. We are used to working with professionals and know their issues (performance, competence, availability, responsiveness). We assist and support professionals who want to equip themselves with 3D equipment for their projects. We promise advice before your purchase (equipment and consumables), availability, and assistance configuring the hardware (email, phone).
A response adapted to your needs: we deal with many companies and know how advise you and guide you, if necessary.
Expert advisers: whether your question is technical, administrative, partnership, etc., you will always find a specialist member on the Makershop team who will be able to give you a quick, reliable answer.